The Marquee Company - Terms & Conditions of Hire

By hiring equipment from us, you agree to be bound by these terms and conditions which forms the agreement with The Marquee Company Ltd.

1. In these conditions The Marquee Company Ltd is called ‘The Company’. ‘The Customer’ or ‘The Hirer’ is the person/company hiring equipment from The Company.

2. Conditions Of Site – The Company’s quotation is on the assumption that the site on which the hired equipment is to be erected or delivered to is:

a. Flat level firm ground with easy access for heavy motor transport.

b. Has no drains, pipes cables or other service buried beneath the surface or otherwise concealed. The Company must be informed in writing by The Customer prior to quotation if there are any issues to the above. It should be noted that the steel pegs holding the marquees may be driven up to one metre into the ground.

c. The Customer confirms that they are the owner of and/or entitled in law to possession of the premises or site where the hired equipment is delivered and erected.

d. The Customer shall provide The Company with a plan showing the precise position in which the structure is to be erected or have a representative on the site for that purpose. In the absence of such a plan or representative on site to confirm this and sign off, the Company may erect/deliver the hired equipment where it thinks fit and will be deemed to have completed the contract and no further alterations can be made.

e. The Customer is responsible for giving notice to or obtaining all necessary permits from any authorities who are or may be concerned and must make application where necessary to the Planning Authority District Surveyor or Police Fire Brigade and any similar authority or organisation. Any cost incurred in delays or modification in the work arising from the absence of or misrepresentation of all such necessary permission or permits shall be payable to The Company by The Customer.

3. The Company accepts no responsibility for and shall not be liable to the Customer for any loss or damage The Customer may suffer as a direct and/or indirect result and/or consequential upon The Company’s failure adequately or at all to perform all or any part of the contract to include delay and/or cancellation by reason of The Company being prevented, hindered or delayed by reason of any act of god, riot, strike or lock-out, trade dispute or labour disturbance, accident, breakdown, fire, storm, flood, shortage of; labour, materials or transport and/or difficulty in travelling to the premises or site of gaining access there to or erecting/placing there on the hired equipment due to the nature of the site, weather conditions or otherwise.

4. Hirer’s Responsibilities

a. You are obliged to advise us if you have a change of address or telephone number.

b. Take all fire, safety and security precautions as are reasonably necessary to protect The Company’s hired equipment.

c. Ensure that the premises or other appointed site is secure at all times.

d. Inform us in writing of any changes made to the property and/or area of installation following initial site visit.

e. Leave the marquee(s) in a clean state in order to allow the marquee to be dismantled at the stated time. In cases where the marquee is left in an unreasonable state then a cleaning or additional time charge will be applied.

f. To make no alteration to the equipment and shall not remove any existing component(s).

g. Permit The Company to inspect the hired equipment at all reasonable times and for such purpose to enter on to the site or any premises at which the hired equipment may be located, and shall grant reasonable access and facilities for such inspection.

h. Not to use the hired equipment for any unlawful purpose.

5. Finance, Hire Charges, Quotes, Cancellations

a. All offers for hire are subject to increase if the site is abnormal and causes increases in labour and/or materials.

b. All goods hired are charged whether used or not.

c. Pay 20% non-refundable deposit of the total hire cost to confirm and secure bookings.

d. Remaining balance is due 14 days prior to installation/delivery date including any extras. Please note that hired equipment will not be released for delivery or installation until all balances have been paid, unless prior arrangements have been made.

e. Consumers have the right to cancel within 14 days of confirming the booking. Bookings cancelled with less than 6 months notice but more than 3 months, 25% of the full amount will be charged. Cancellations with less than 3 months notice, 50% of the full amount will be charged. Cancellations with less than 1 months notice, 75% of the full amount will be charged.

f. Hired equipment collected by The Customer will be charged extra if not returned on the day arranged.

g. Period of hire is for the event date only or can be up to 5 days without extra charge if informed at the time of booking. The dismantling date is at the discretion of The Marquee Company Ltd. Additional or longer term hire is available subject to additional costs and availability.

h. The Company reserves the right to vary the quoted charge in the event of any increase taking place before or during the period of hire in the cost of labour, materials or transport.

i. The hire charges do not include attendance by the companies personnel except during the process of erecting and dismantling.

j. Quotations are valid for 14 days.

6. Liability/Insurance

a. The Customer will be responsible for the safe custody of the company’s property whilst on site and will make good to the company for all loss or damage to the companies property or equipment whilst in their hire. You will reimburse the company for the sum of the damages unless it be proved that such loss or damage was caused by faulty materials or workmanship.

b. The Customer agrees to indemnify The Company and keep The Company indemnified against any demand or claim made or any action or other proceedings brought against The Company arising out of or in connection with any disputes to the ownership, loss or damage of the goods stored/placed in or on the hired equipment and against all and any cost charges expenses damages or loss incurred or suffered or becoming payable by The Company in or in connection with or as a result of any such demand claim or action or other proceedings as aforesaid.

c. The Company shall not be under any liability whatsoever in respect of damage to the site nor shall The Company be under any liability whatsoever in respect of damage to drains, pipes or cables or other services buried under the site or otherwise concealed. Nor any consequential loss resulting from such damage. Temporary structures will normally be secured using metal stakes. It is the responsibility of The Customer to notify The Company in writing of the location of any Underground Services and provide a plan of this. If the Customer does not own the site they should first check where the Underground Services are with the site owner. The Company may attempt to check for Underground Services by using a CAT scanner, however CAT scans are not guaranteed to locate all services. The Customer must accept all responsibility, and indemnify the Company against, all damages to Underground Services and any consequential damages and losses.

7. Force Majeure

a. Whilst every effort will be made by The Company to carry out any order accepted, the full performance of it is subject to variation or cancellation by The Company consequent on any event outside of The Company’s control.

8. Miscellaneous

a. In the event of emergency, we reserve the right to substitute alternative sizes of marquee or other equipment to give near as possible the equivalent requirements. If we do so you will not have any claim against us.

b. No smoking is allowed within the marquee(s).

c. No items i.e. banners to be placed on any of the linings or covers either on or in the marquees without prior consent from The Marquee Company Ltd. Any damage or discolouration caused by any item placed will be charged for.

d. The quotation for lighting is made on the assumption that a suitable and sufficient power point is available by the Customer/qualified electrician within 15 metres of the marquee.

e. The company reserves the right to erect, dismantle and remove the equipment from the site at it’s convenience which includes the day after the event. The hire charges do not include any repairs or making good that may be required to the site.

f. If opting for New Cord Carpet, the colour of your choice will need to be confirmed at least 30 days prior to the event.

g. We do offer a call out facility should it be required due to a lighting or marquee structure fault if unable to be fixed by the hirer as instructed over a phone call. Anything outside of this would be subject to a call out charge.

9. Governing Law

a. This Agreement shall be governed by the laws of England and Wales, and each Party submits to the jurisdiction of the Courts of England and Wales.

Download the full terms and conditions here.